:: Banks

For purposes of definition, Remote Video/Audio Monitoring can provide PROCATIVE or REACTIVE monitoring of the property.

*Reactive monitoring is receiving a signal from a system that indicates that there is a problem - such as an alarm activation or panic button activation.

Proactive monitoring is provided based upon a specific schedule - such as an hourly tour to replace or augment the services of a security guard or drive by patrol service.

Banks, Credit Union, Check Cashing Facilities: There are TWO primary applications for the banking community:

1. To provide a higher level of security at ATM locations. To accomplish this, Remote Video/Audio Monitoring utilizes fixed or PTZ cameras viewing the ATM area. Typically this type of monitoring will be PROACTIVE. If the ATM is enclosed, panic devices can be installed by the entrance so that a patron can call for assistance in the event that he/she is being threatened or intimidated. In this event, an Intervention Specialist can have two way dialogue with the patron and/or can make a general announcement to notify the person that they are being monitored. Should criminal activity be observed, announcements are made for the person to leave the property immediately. If necessary, police can be dispatched to the property.

2. To deter and diffuse possible robbery situations. At these locations we either replace or back up existing armed guards. To accomplish this Remote Video PatroITM utilizes fixed cameras viewing entrances to the location, teller lines, ATMs and drive through lanes. Panic devices are located at the teller positions, guard stations, bank managers or executive offices and ATMs. Because interactive video is provided, bait bills can be utilized. Remote Video/Audio Monitoring will work with your specific policies and procedures regarding hold-ups, openings and closings, as well as bank security procedures. If necessary, police can be dispatched to the property and we can provide real-time video verification as to the events that are occurring.

In addition to the above monitoring, we strongly encourage installation of VCRs or Digital Video Recorders for 24-hour documentation of activity on the property. Camera control and monitors can also be provided to allow the dealership management to supervise employees activities during business hours.

In addition to the above capabilities, we can provide additional equipment so that the cameras will be accessible to bank via the Internet. Video can also be fed to a variety of handheld devices, such as a Palm Pilot

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:: Auto Dealerships

Auto Dealerships: The main purpose for interactive services at automobile dealerships is to replace costly, ineffective guards during non-business hours to protect outside inventory.

The system is configured so that when the location is closed for business and when someone enters the property, the system calls the Monitoring Center providing video and audio from cameras and microphones installed at the dealership.

An Intervention Specialist will make a general announcement to notify the person that they are being monitored. Should criminal activity be observed, announcements are made for the person to leave the property immediately.

If necessary, police can be dispatched to the property.

With additional equipment and monitoring fees we can also provide monitoring of interior burglar alarms systems. We can also provide access to the property after hours by controlling gates for delivery of inventory by transport trucks, drop off of vehicles by wreckers, transport or even parts delivery.

:: Retail Locations

The main purpose for interactive services at retail locations is to deter and diffuse possible theft, trespassing, loitering, car jacking, drug sales, robbery or violent situations.

To accomplish this Remote Video/Audio Monitoring utilizes cameras viewing entrances to the location, counter, cooler, parking lots, gas pumps and drive through lanes.

Panic devices are located at the cashier positions and vaults. Wireless panic devices are also provided to allow the employees to trigger the system from anywhere on the property.

Because interactive video is provided, bait bills can be utilized.

Monitors are installed in plain view at the counter area to let customers know they are on video.

Monitoring can also include customer service and security for customers for after hour ATM or pay phone use.

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:: Warehouses, Industrial, Outdoor Inventory

The main purpose for interactive services at these businesses is to replace costly, ineffective guards during non-business hours to protect outside inventory.

To accomplish this Remote Video/Audio Monitoring utilizes photoelectric beams, fence systems and or outdoor motion traps on the perimeter of the property.


Pan Tilt Zoom and fixed cameras are installed to provide us the ability to see who is on the property. The system is set when the location is closed for business.


When someone enters the property the system "calls" the monitoring Center providing video and audio of the location.


Should criminal activity be determined, announcements are made for the person to leave the property immediately.


If necessary, police can be dispatched to the property. We can also provide access to the property after hours by controlling gates for delivery of inventory.
With additional equipment and monitoring fees we can also provide monitoring of interior burglar alarms systems.

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:: Unmanned Gas Stations

The main purpose for interactive services at unmanned locations is to provide security, deter vandalism and provide customer service.

To accomplish this, Remote Video/Audio Monitoring utilizes Pan Tilt Zoom and fixed cameras and audio call boxes.

Should a customer feel threatened while on the property, he/she can call the Monitoring Center by pressing the button on the call box.

The monitoring center can utilize the cameras to evaluate the situation and either "run off' a suspect or dispatch the police.

In emergency situations such a fire and gas spills the monitoring center can activate relays to shut off pumps.

For customer service we can use procedures developed by the company to assist the customers for refunds of lost money, to activate pumps or car washes or obtain receipts.

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:: Apartment Complexes

The main purpose for interactive services at apartment complexes is replace or augment costly security guards, deter vandalism and provide customer service.

To accomplish this, Remote Video/Audio Monitoring utilizes Pan Tilt Zoom and fixed cameras, audio call boxes, microphones and speakers.

The monitoring center can utilize the cameras to evaluate the situation and either "run off" a suspect utilizing speakers and microphones or dispatch the police.

Remote Video/Audio Monitoring center's calls to your local police department dispatch center are welcomed. Through the eye of the camera, real-time information is being reported giving the police better information that results in significantly greater response successes.

Stable security costs - Remote Video/Audio Monitoring Patrol is immune from escalating labor costs, cost of living indexes and other factors, which cause guard services to increase pricing.

Remote Video/Audio Monitoring cameras cannot be intimidated or threatened into looking the other way.

Remote Video/Audio Monitoring cameras cannot be anticipated by lookouts watching for the guard on the beat.

Remote Video/Audio Monitoring takes away the first goal of the drug dealer, burglar, rapist, or vandal; to "get away with it". Being recorded on camera AND being seen in action is the single greatest deterrent to controlling criminal activity.

Reduced liability exposure - Most insurance companies look favorably at properties with leading edge security systems. Electronic systems are considered far more effective than traditional guards who traditionally face issues with inadequate training, poor supervision often lacking sound judgement.

Stable staff - Site employees work better and stay longer where they feel secure.
Enhanced bottom line - A stable property brings with it less turnover, higher rents, higher occupancy, less advertising expense and lower maintenance costs.

Enhanced community image - A property that is not attacked by crime, becomes an asset to the community as well as the owner and manager who have their names and reputations attached to that property.

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